SSL Encryption
All data transfers on f bets are protected by 256-bit SSL encryption. Your information cannot be accessed by any unauthorized party.
No Sale of Personal Data
F bets never sells your personal data to third parties. Your data is used solely to provide you with our services.
Secure Data Storage
All data stored on f bets servers is kept in encrypted format and undergoes regular security audits.
Cookie Transparency
F bets is fully transparent about which cookies it uses and why. You can adjust your cookie settings at any time.
Data Updates & Deletion
F bets lets you update your personal information or delete your account at any time.
24/7 Support
For any data protection queries, the f bets support team is available 24/7, every day of the week.
Welcome to the f bets Privacy Policy. f bets believes that every user's personal data is their own — and protecting it is our greatest responsibility. This document applies to all f bets users, including those in Bangladesh, and we encourage you to read it carefully.
1 Introduction
F bets is a trusted online gaming platform serving hundreds of thousands of players in Bangladesh with a safe and enjoyable experience. f bets is committed to protecting the information you provide while enjoying Sports Betting, casino, slots, fish games, and bingo on our platform.
This Privacy Policy explains what data f bets collects, how it is used, how it is stored, and when (if ever) it is shared with third parties. The f bets Privacy Policy is aligned with international data protection regulations.
F bets always wants its users to know where their data goes and how it is used. This transparency is what sets f bets apart from other platforms.
2 What Information We Collect
F bets collects certain information necessary to provide its services. This information falls into two categories:
What you provide directly:
- Full Name & Date of Birth
- Email Address & Phone Number
- Residential Address
- Identity document details (for verification purposes)
- Payment method details (bKash, Nagad, bank, etc.)
Automatically Collected Information:
- IP Address & Device Information
- Browser Type & Operating System
- Activity logs on the platform
- Gaming History & Transaction Records
- Login Time & Session Information
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Phone Number | OTP Verification | Yes |
| Identity Document | KYC Verification | For Withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP / Device | Security & Fraud Prevention | Automatic |
3 How Your Data Is Used
F bets uses the information it collects solely for the following purposes:
- Account Management: Creating, managing, and securing your f bets account.
- Payment Processing: Processing deposit and withdrawal transactions.
- KYC Verification: Verifying your identity to prevent fraud.
- Customer Support: Resolving your complaints, questions, and issues.
- Promotional Communications: To inform you of bonuses and offers, subject to your consent.
- Legal Obligations: Meeting regulatory requirements.
- Platform Development: Analyzing user experience to make f bets even better.
4 Data Sharing & Third Parties
F bets may share information with third parties in limited circumstances and under strict conditions:
- Payment Providers: Only the necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions.
- Identity Verification Services: To complete the KYC process with a licensed verification provider.
- Legal Authorities: As required by court order or the lawful demands of a regulatory authority.
- Technology Partners: Cloud and security service providers required for platform operations.
Each of the above third parties operates under a strict confidentiality agreement with f bets and is prohibited from using your data for any other purpose.
5 Cookie Policy
The f bets platform uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your browsing experience. f bets uses the following types of cookies:
- Essential Cookies: Essential for the platform to function properly. Without these, logging in to f bets is not possible.
- Functional Cookies: Remembers your preferred language, theme, and settings.
- Analytics Cookies: Helps identify which sections of the platform are used most.
- Security Cookies: Prevents fraud and unauthorized access.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the performance of the f bets platform.
6 Data Retention Period
F bets retains your data only for as long as necessary. In general:
- All data is retained for as long as the account remains active.
- Even after an account is closed, certain data may be retained for up to 5 years to meet legal obligations.
- Transaction records are retained for the period required under applicable financial regulatory laws.
- Data used for marketing communications will be deleted as soon as you withdraw your consent.
7 Your Rights
F bets respects your right to control your personal data. You have the following rights:
- Right to Access: You can request to know what personal data f bets holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Object to Processing: You may object to your data being used for marketing purposes.
- Right to Data Portability: You can request a copy of the data we hold about you.
- Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.
To exercise these rights, contact the f bets support team. f bets will typically respond to your request within 30 business days.
8 Security Measures
F bets uses industry-leading technology to protect your data:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security.
- Firewall & Intrusion Detection: Prevention of unauthorized access.
- Regular Security Audits: Regular audits conducted by third parties.
- DDoS Protection: Protection against server attacks.
- Encrypted Password Storage: Passwords are never stored in plain text.
9 Children's Privacy
F bets is an adults-only platform and does not allow anyone under 18 to register. f bets does not knowingly collect data from anyone under the age of 18.
If f bets becomes aware that personal data has been inadvertently collected from a minor, that data will be deleted immediately and the account will be closed.
10 Privacy Policy Changes
F bets reserves the right to update this Privacy Policy at any time. If significant changes are made, f bets will notify you in the following ways:
- A notification will be sent to your registered email address.
- A pop-up message will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be revised accordingly.
Continuing to use f bets after any changes have been made indicates your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
11 Get in Touch
If you have any questions, feedback, or complaints about this Privacy Policy, please contact the f bets Data Protection Team:
- Email: [email protected]
- Live Chat: Available at the bottom right corner of the platform.
- Support hours: 24 hours a day, 7 days a week.
F bets takes every complaint seriously and aims to respond within 48 hours.
Join f bets — Your Data Is Fully Protected
Read our Privacy Policy? Go ahead and register on f bets with confidence — and start your experience on Bangladesh's most trusted gaming platform.